Privacy Policy

1. Information we collect

Information you give us

• Contact & business details — name, email address, phone number, business name, and website URL, when you request an audit, submit a form, book a call, or contact us.
• Audit inputs — the website address and business details you enter to run a free AI-visibility audit.
• Account & billing — if you subscribe, your login email and subscription status. Payment card details are collected and processed by our payment provider; we do not store full card numbers.
• Communications — messages you send us and your preferences.

Information collected automatically

• Usage & device data — IP address, browser type, pages viewed, and similar analytics.
• Cookies & local storage — we use cookies and browser local storage to keep you signed in, remember your last audit, and understand site usage. See “Cookies” below.

2. How we use your information

• Provide, operate, and improve the Services (including generating your audit and reports).
• Respond to your requests and follow up about a strategy call or service.
• Send you service messages and, where permitted, marketing emails — you can opt out at any time.
• Process payments and manage subscriptions.
• Protect the Services, prevent fraud, and comply with legal obligations.

3. How we share information

We do not sell your personal information. We share it only with service providers who help us run the Services, under agreements that require them to protect it:

• GoHighLevel (HighLevel) — our CRM and email/SMS platform, to store leads and send communications.
• Stripe — payment processing.
• Google PageSpeed Insights API — to measure the performance of a website you ask us to audit.
• Hosting & email delivery providers — to operate our sites and send email.

We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.

4. Cookies & local storage

We use strictly necessary cookies (for example, to keep you signed in), and local storage to remember your last audit on your device. We may use analytics cookies to improve the Services. You can control cookies through your browser settings; disabling some cookies may affect how the Services work.

5. Marketing communications

If you request an audit, submit a form, or become a customer, we may send you related emails or texts. Every marketing email includes an unsubscribe link, and you can reply STOP to text messages. You can also contact us to opt out at any time.

6. Data retention

We keep your information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we delete or anonymize it.

7. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. California residents have the right to know what we collect and to request deletion, and we do not sell personal information. To exercise any right, contact us using the details below. We will respond as required by applicable law.

9. Children’s privacy

The Services are not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us information, please contact us and we will delete it.

10. International users

We are based in the United States and process information there. If you access the Services from outside the U.S., you understand your information may be transferred to and processed in the U.S.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version here with a new “Last updated” date, and significant changes may be communicated to you directly.

12. Contact us

Questions about this policy or your information? Contact us at info@kreativebrandsolutions.com, Kreative Brand Solutions, [BUSINESS ADDRESS].